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Dưới đây là nội dung mẫu cho trang Warranty Policy dành cho Kwik Hardware, được viết bằng tiếng Anh theo phong cách chuyên nghiệp, rõ ràng và phù hợp với ngành hàng thiết bị kính và phụ kiện xây dựng:
🔒 Kwik Hardware Warranty Policy
At Kwik Hardware, we stand behind the quality and durability of our products. Our warranty policy is designed to give you peace of mind and ensure long-term satisfaction with every purchase.
🛠️ Coverage
Kwik Hardware offers the following warranty coverage:
- Tempered & Laminated Glass Products:
Covered for 5 years against manufacturing defects, delamination, and spontaneous breakage under normal use. - Certified Hardware (e.g., hinges, locks, handles):
Covered for 3 years against mechanical failure, corrosion, and material defects. - Installation Services:
Covered for 1 year from the date of installation for workmanship-related issues.
📌 Conditions
To qualify for warranty service:
- Products must be installed by Kwik Hardware or an authorized partner.
- Warranty applies only to original purchasers and is non-transferable.
- Damage caused by misuse, accidents, improper installation, or unauthorized modifications is not covered.
- Claims must be submitted with proof of purchase and installation.
🔄 Warranty Process
If you believe your product is eligible for warranty service:
- Contact our support team at support@kwikhardware.com.au or call 02 8772 6548
- Provide invoice number, photos of the issue, and installation details.
- Our team will assess the claim and offer repair, replacement, or refund as appropriate.
⚠️ Exclusions
This warranty does not cover:
- Wear and tear from normal usage
- Scratches, stains, or discoloration due to chemicals or cleaning agents
- Products used in extreme environments or commercial applications (unless specified)
Kwik Hardware is committed to delivering precision, safety, and long-term performance.
For full terms and conditions, please refer to our Terms of Service.
